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Beschreibung

Improving the User Experience through Practical Data Analytics shows you how to make UX design decisions based on data-not hunches. Authors Fritz and Berger help the UX professional recognize the enormous potential of user data that is collected as a natural by-product of routine UX research methods, including moderated usability tests, unmoderated usability tests, surveys, and contextual inquiries. Then, step-by-step, they explain how to utilize both descriptive and predictive statistical techniques to gain meaningful insight with that data. By mastering the use of these techniques, you'll delight your users, increase your bottom line and gain a powerful competitive advantage for your company-and yourself.

Key features include:

  • Practical advise on choosing the right data analysis technique for each project.
  • A step-by-step methodology for applying each technique, including examples and scenarios drawn from the UX field.
  • Detailed screen shots and instructions for performing the techniques using Excel (both for PC and Mac) and SPSS.
  • Clear and concise guidance on interpreting the data output.
  • Exercises to practice the techniques

Improving the User Experience through Practical Data Analytics shows you how to make UX design decisions based on data-not hunches. Authors Fritz and Berger help the UX professional recognize the enormous potential of user data that is collected as a natural by-product of routine UX research methods, including moderated usability tests, unmoderated usability tests, surveys, and contextual inquiries. Then, step-by-step, they explain how to utilize both descriptive and predictive statistical techniques to gain meaningful insight with that data. By mastering the use of these techniques, you'll delight your users, increase your bottom line and gain a powerful competitive advantage for your company-and yourself.

Key features include:

  • Practical advise on choosing the right data analysis technique for each project.
  • A step-by-step methodology for applying each technique, including examples and scenarios drawn from the UX field.
  • Detailed screen shots and instructions for performing the techniques using Excel (both for PC and Mac) and SPSS.
  • Clear and concise guidance on interpreting the data output.
  • Exercises to practice the techniques
Über den Autor
Mike Fritz has been helping businesses make their products both more usable and useful for over 20 years. An ardent proponent of the user-centered design process, he's helped to maximize the user experience for Verizon, Monster, GlaxoSmithKline, Lilly, Forrester, Rue La La, and Peoplefluent, among others. He holds a Masters in Science in Human Factors in Information Design from Bentley University.
Inhaltsverzeichnis

Chapter 1: The Changing World of UX

Chapter 2: Data to the Rescue

Chapter 3: Stats! It's Easier Than You Think

Chapter 4: Unmoderated Remote Usability Tests

Chapter 5: Surveys

Chapter 6: Good Old Usability Tests

Chapter 7: Persona Development

Chapter 8: Field Studies

Chapter 9: Live Website Data

Chapter 10: Card Sorting Data

Chapter 11: Case Studies - Tips from the Real World

Details
Erscheinungsjahr: 2015
Genre: Importe, Informatik
Rubrik: Naturwissenschaften & Technik
Medium: Taschenbuch
Inhalt: Einband - fest (Hardcover)
ISBN-13: 9780128006351
ISBN-10: 0128006358
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Fritz, Mike
Berger, Paul D.
Hersteller: Elsevier Inc
Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de
Maße: 231 x 186 x 20 mm
Von/Mit: Mike Fritz (u. a.)
Erscheinungsdatum: 06.03.2015
Gewicht: 0,81 kg
Artikel-ID: 131314748

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