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Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships.
Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them.
In Talking to "Crazy", you will learn: Why people act the way they do
How instinctive responses can exacerbate the situation, and what to do instead
When to confront a problem and when to walk away
How to activate the Sanity Cycle, which quickly transforms you from threat to ally
How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more
You can't reason with unreasonable people, but you can reach them. Talking to "Crazy" shows you just how easy it is to do it.
Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships.
Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them.
In Talking to "Crazy", you will learn: Why people act the way they do
How instinctive responses can exacerbate the situation, and what to do instead
When to confront a problem and when to walk away
How to activate the Sanity Cycle, which quickly transforms you from threat to ally
How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more
You can't reason with unreasonable people, but you can reach them. Talking to "Crazy" shows you just how easy it is to do it.
| Empfohlen (von): | 18 |
|---|---|
| Erscheinungsjahr: | 2018 |
| Fachbereich: | Werbung & Marketing |
| Genre: | Importe, Wirtschaft |
| Rubrik: | Recht & Wirtschaft |
| Medium: | Taschenbuch |
| Inhalt: | Kartoniert / Broschiert |
| ISBN-13: | 9780814439296 |
| ISBN-10: | 0814439292 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Goulston, Mark |
| Hersteller: | AMACOM |
| Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
| Maße: | 229 x 152 x 17 mm |
| Von/Mit: | Mark Goulston |
| Erscheinungsdatum: | 10.07.2018 |
| Gewicht: | 0,449 kg |
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