Service Quality

A research on how recruitment companies secure service quality

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Beschreibung

The importance of retaining a stable position by maintaining quality in a competitive market has been in focus for decades. Service quality is considered to be a vital strategy for survival and success in todays competitive environment. Although there have been an emphasis in quality overall, the research in companies performance within a business-to-business approach is still largely unexplored. This research concluded the factors that indicate various quality levels in recruitment companies.

Artikeldetails

EAN

9783659255427

Sprache

Englisch

Einband / Art

Taschenbuch

Maße

220 x 150 x 6 mm

Erscheinungsjahr

2012

Verlag / Hersteller

LAP LAMBERT Academic Publishing