Never Split the Difference

Negotiating As If Your Life Depended On It

11,95 €

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Gesetzliche Gewährleistung: 2 Jahre · Details

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Beschreibung

<b>This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations and conflict resolution-whether in the boardroom, in your community, or at home.</b><p>Life is a series of negotiations, and negotiation is at the heart of collaboration-whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the negotiation skills to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, tactical empathy, active listening, and intuition to the next level, <i>Never Split the Difference</i> gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.</p><p>After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. <i>Never Split the Difference</i> distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.</p><p>Step-by-step, Voss show you how to:</p><ul><li>Establish Rapport</li><li>Create Trust with Tactical Empathy</li><li>Gain the Permission to Persuade</li><li>Shape What Is Fair</li><li>Calibrate Questions</li><li>Transform Conflict into Collaboration</li><li>Spot Liars</li><li>Create Breakthroughs by Revealing the Unknown Unknowns</li></ul><p><i>Never Split the Difference</i> is your definitive source for effective business communication, defusing potential crises, winning people over, a

Artikeldetails

EAN

9780062872302

Sprache

Englisch

Einband / Art

Taschenbuch

Maße

169 x 107 x 18 mm

Erscheinungsjahr

2018

Verlag / Hersteller

Harper Business